At Nikolia, we take pride in providing you with exquisite clothing that elevates the style of your little ones and reflects our commitment to quality. To maintain our commitment to quality and fairness, we want to be transparent about our No Refund Policy.
– We will accept returns only for STORE CREDIT or EXCHANGE with authorization within 7 days of the original receipt (as defined by carrier’s delivery info) on full-priced merchandise.
– EXCHANGE and Defective Items: While we cannot accept returns, we are committed to making things right in the rare event that you receive a defective item or if there is an issue with your order please contact us: firstname.lastname@example.org immediately within 24 hours of receiving your order, and we will assist you in arranging an exchange or addressing any quality-related concerns.
Why We Have a No Refund Policy:
We take great care in crafting each piece of clothing with meticulous attention to detail. Our products undergo rigorous quality checks to ensure they meet our high standards. By adhering to a non-return policy, we can guarantee that every item you purchase is in pristine condition.
As a brand dedicated to sustainability, we strive to minimize the environmental impact of our operations. Accepting returns can contribute to unnecessary transportation and packaging waste. By discouraging returns, we are doing our part to reduce our carbon footprint.
Processing returns can be an environmentally and logistically intensive and expensive process, often involving additional transportation and packaging. Our commitment to sustainability drives us to minimize our carbon footprint by discouraging returns, thereby reducing unnecessary shipping and packaging waste.